About Susan

Beginning my career as an administrator while completing my A-levels, my path was initially unclear. However, after graduating in International Business Studies from the University of Ulster Coleraine, I was drawn towards Human Resources. My first HR opportunity came from Sainsbury's, leading to further roles within the Civil Service and eventually at Liberty IT as an HR Administrator, where I was involved in many HR projects including recruitment and onboarding for graduates and placements.  My career took a significant turn when I joined Novosco as HR Manager, where I expanded into Operations, contributing to substantial company growth and the implementation of ISO accreditations.

In 2019, after Novosco was acquired, I sought a new role, leading to a position at Decision Time and then the Outsource Group. These experiences paved the way for launching Noivado – Engaging People and Process. This venture embodies over two decades of dedication to HR and Operations, aiming to inspire others with a foundation of integrity, trust, and empathy. I am on the brink of graduating with an ILM Level 7 certificate in Executive Coaching and Mentoring, a testament to my commitment to professional development and supporting others in achieving their aspirations. Through Noivado, I aspire to demonstrate to my daughters and others that with dedication and the right values, achieving one's dreams is within reach.
Susan - HR Consultancy & ISO Compliance Expert at Noivado
Susan - HR Consultancy & ISO Compliance Expert. Noivado CEO

Our Purpose

Noivado offers a specialised People consulting solution tailored for businesses aiming to strengthen their organisational culture and overall employee experience. Recognising that culture is the linchpin of any thriving company, we bring our expertise to the table, diving deep into the heart of your business. Through the creation of an Employee Net Promoter Score (eNPS) and an in-depth culture report, we provide a panoramic view of your company's employee engagement, values, and satisfaction levels. But we don't stop there. Our purpose is not only to highlight areas of improvement, but we can also streamline day-to-day people operations, lifting the burdens off senior management.

Our Vision

Our Vision is based around the meaning of Noivado – in the engagement of people and processes and this is where our passion lies. We want to inspire businesses and individuals to grow together. Noivado strives for excellence in ISO compliance, HR consultancy and coaching and mentoring. We want to become the premier choice for companies seeking sustainable growth, operational efficiencies and continuous improvement.

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Our Values

Our values guides all decision-making. They are our navigation for how we operate in the world.

Making A Difference

At the heart of Noivado is an unyielding drive to create meaningful change. 

 
 

Empathy

At Noivado, we prioritise understanding, compassion, and genuine care, ensuring that every client, every project is treated with heartfelt consideration.

 
 

Encouragement and Happiness

Encouragement isn’t just a word; it’s our ethos. And happiness? It’s the inevitable byproduct of our collective success.

 
 

Confidence Builders

 Part of Noivado ethos is to help you to strengthen and build your confidence, helping you to remove any imposter syndrome.   

 
 
Susan - HR Consultancy & ISO Compliance Expert